Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are used in Runway Hit Jewelry?
We use high-quality materials including 18k gold plating, sterling silver, and premium grade stainless steel to ensure durability and a high-fashion finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
Is your jewelry hypoallergenic?
Yes, our jewelry is lead and nickel-free, making it safe and comfortable for individuals with sensitive skin.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned.
How should I care for my jewelry to prevent tarnishing?
To maintain its shine, avoid contact with water, perfumes, and lotions. Store your pieces in a dry place, preferably in the Runway Hit pouch provided.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. Shipping costs and delivery times are calculated at checkout based on your location.