Returns & Exchanges
At Runway Hit Jewelry, we want you to sparkle with confidence, which is why we offer a 30-day return policy for all unworn and original-condition pieces. If your selection isn't the perfect fit for your style, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package with Care
Place your jewelry in its original designer packaging and secure it inside a padded mailing envelope to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
